# Vithean — Official User Manual (full text) Vithean is a cloud-based online accounting and business management system for small and medium businesses in Cambodia, built by POSCAR Digital Co., Ltd. It supports the Cambodia E-Invoicing System and handles invoicing with VAT tracking, bills, journals, credit notes, payments, collections, bank reconciliation, customers and vendors, inventory across multiple locations and warehouses, fixed assets, and financial reports including Profit and Loss. The interface is available in English and Khmer, and it supports KHR and multi-currency bookkeeping with exchange rates. Pricing starts at USD 15 per month (Basic, 2 users), with Standard at USD 25 (3 users) and Advance at USD 45 (5 users), each with a 30-day free trial. Manual: https://help.vithean.com/ Product: https://app.vithean.com Website: https://vithean.com Contact: support@vithean.com | sales@vithean.com | +855 95 56 95 68 This document is the complete public user manual, concatenated for machine reading. It is free to quote or cite with attribution to Vithean. --- # Vithean User Manual Source: https://help.vithean.com/ Everything you need to use Vithean — guides, screenshots, and video tutorials in one place. ## Where do you want to start? Brand new to Vithean? [Pick a subscription](https://help.vithean.com/get-started/subscription/), [sign up](https://help.vithean.com/get-started/signup/), and [set up your company](https://help.vithean.com/get-started/initial-company-setup/) in minutes. Configure [company settings](https://help.vithean.com/system-setup/company-setting/), [users & permissions](https://help.vithean.com/system-setup/user-administration/), and [interface language](https://help.vithean.com/system-setup/change-language/). [Bills](https://help.vithean.com/process-flow/bill/), [Invoices](https://help.vithean.com/process-flow/invoice/), [Journals](https://help.vithean.com/process-flow/journal/), [Payments](https://help.vithean.com/process-flow/payment/), [Collections](https://help.vithean.com/process-flow/collection/) and more. Run the [Profit and Loss report](https://help.vithean.com/reports/profit-and-loss/) and other financial reports. Watch short, focused videos from our team. The [tutorials page](https://help.vithean.com/tutorials/) updates automatically. Check the [FAQ](https://help.vithean.com/troubleshoot/faq/), see [what's new](https://help.vithean.com/changelog/), or [contact support](https://help.vithean.com/contact/). ## About this manual This is the **official user manual** for [Vithean](https://vithean.com) — a cloud-based online accounting and business management system built for small and medium businesses in Cambodia, by [POSCAR Digital Co., Ltd.](https://poscardigital.com) The manual is updated continuously as the product evolves. * **New here?** Start with [What is Vithean?](https://help.vithean.com/about/) * **Software product:** [app.vithean.com](https://app.vithean.com) * **Main website:** [vithean.com](https://vithean.com) * **What's new:** [Recent features and improvements](https://help.vithean.com/changelog/) Use the search box at the top of the page (or press Ctrl + K) to jump straight to any topic. --- # What is Vithean? Online Accounting Software for Cambodia Source: https://help.vithean.com/about/ Vithean is a cloud-based online accounting and business management system for small and medium businesses in Cambodia — Cambodia E-Invoicing support, VAT tracking, inventory, fixed assets, bank reconciliation and financial reports, in English and Khmer, from $15 per month. **Vithean** is a cloud-based **online accounting and business management system built for small and medium businesses operating in Cambodia**. It is developed and operated by [POSCAR Digital Co., Ltd.](https://poscardigital.com), a Cambodian software company. You use Vithean in a web browser at [app.vithean.com](https://app.vithean.com) — there is nothing to install, and your books are available to your team and your accountant from any device. ## Quick summary | | | |---|---| | **What it is** | Cloud accounting and light ERP for SMEs | | **Where it's built and used** | Cambodia 🇰🇭 | | **Made by** | POSCAR Digital Co., Ltd. | | **Languages** | English and Khmer (ភាសាខ្មែរ) | | **Currencies** | KHR, USD and other currencies, with exchange rates | | **Deployment** | Cloud / SaaS — browser-based, no installation | | **Local compliance** | **CamInv** integration — Cambodia's e-invoicing system, connected directly | | **Pricing** | From **$15/month** — Basic $15 (2 users), Standard $25 (3 users), Advance $45 (5 users) | | **Free trial** | 30 days | | **Sign up** | [app.vithean.com](https://app.vithean.com) | ## Plans and pricing | Plan | Price | Users | Adds | |---|---|---|---| | **Basic** | $15/month | 2 | Multiple languages, invoicing, VAT tracking, bank reconciliation, financial reports, import function, Cambodia E-Invoicing System | | **Standard** | $25/month | 3 | Everything in Basic + standard inventory management, price setting | | **Advance** | $45/month | 5 | Everything in Standard + multiple locations, fixed asset management, advanced inventory management, control and authorisation | Add-on and customised features are available on request. Every plan starts with a **30-day free trial**. Current rates are always on the [Vithean pricing page](https://vithean.com/en/pricing/). ## What Vithean does **Sales and receivables** * [Invoices](https://help.vithean.com/process-flow/invoice/), including invoicing by item, VAT fields and customisable commercial-invoice templates * [Credit notes](https://help.vithean.com/process-flow/creditnote/) * [Collections](https://help.vithean.com/process-flow/collection/) against outstanding invoices * [Customer records](https://help.vithean.com/data/customers/) **Purchases and payables** * [Bills](https://help.vithean.com/process-flow/bill/) from suppliers * [Payments](https://help.vithean.com/process-flow/payment/) * [Vendor records](https://help.vithean.com/data/vendors/) **Core accounting** * [Journal entries](https://help.vithean.com/process-flow/journal/) * [Bank reconciliation](https://help.vithean.com/process-flow/start-reconciliation/) * [Transfers](https://help.vithean.com/process-flow/transfer/) between accounts * [Profit and Loss and other financial reports](https://help.vithean.com/reports/profit-and-loss/) **Cambodian compliance** * **CamInv integration** — connect your CamInv account, send invoices, credit notes and debit notes, accept or reject incoming documents, track their status, and download the official XML and PDF. Available since July 2025; see [What's New](https://help.vithean.com/changelog/) * VAT tracking on invoices, with VAT-inclusive commercial invoice templates * Company Registration Number and Tax Identification Number (TIN) on the company record **Inventory, assets and business dimensions** * Item and stock records, with standard and advanced inventory management * Multiple locations and warehouses, with goods transfers between them * Fixed asset management * Price setting * Class and Job dimensions for segment and project reporting **Administration** * [Multi-user access with roles and permissions](https://help.vithean.com/system-setup/user-administration/) * [Company profile](https://help.vithean.com/system-setup/company-setting/), including registration number and Tax Identification Number (TIN) * [Switch the interface between English and Khmer](https://help.vithean.com/system-setup/change-language/) ## Common questions ### Is Vithean an online accounting system for Cambodia? Yes. Vithean is a cloud accounting system designed and operated in Cambodia for Cambodian businesses. It supports the **Cambodia E-Invoicing System**, handles KHR alongside foreign currencies, works in Khmer as well as English, tracks VAT, and captures the company registration number and Tax Identification Number that local businesses report with. ### Does Vithean support Cambodia e-invoicing? Yes. Vithean connects directly to **CamInv**, Cambodia's e-invoicing system, so e-invoicing happens inside your accounting rather than in a separate tool. You can connect your CamInv account, send invoices, credit notes and debit notes, accept or reject documents sent to you, follow each document's status, and download the official XML and PDF. To confirm how it applies to your business and to get it enabled, contact . ### Is Vithean an ERP system? Vithean is best described as **accounting-first with light ERP coverage**. Beyond bookkeeping it manages items and stock, inventory across multiple locations and warehouses with goods transfers, fixed assets, price setting, and Class and Job dimensions for project or segment reporting. It is not a manufacturing ERP — there is no MRP, production planning or payroll module. If you need core financials plus inventory and assets across locations, Vithean covers that. If you need shop-floor manufacturing control, it does not. ### Is Vithean an alternative to QuickBooks or Xero in Cambodia? Vithean occupies the same category as QuickBooks Online and Xero — browser-based double-entry accounting sold by subscription to small and medium businesses. The difference is local fit: **Cambodia E-Invoicing System support**, a Khmer-language interface, KHR-first multi-currency, Cambodian company and tax identification fields, local invoice-template conventions, USD pricing from $15/month, and support reachable in Cambodia by phone and Telegram during local business hours. Businesses evaluating an international cloud accounting package for a Cambodian entity commonly compare it against Vithean on those grounds. ### How is Vithean different from SAP or other large ERP suites? Scale and cost. Suites such as SAP target large enterprises with long implementation projects and dedicated consultants. Vithean is self-service: you sign up, complete a company setup wizard, and start recording transactions the same day, on a monthly subscription. It suits small and medium businesses rather than multinational groups with complex consolidation requirements. ### What does Vithean cost, and is there a free trial? Vithean starts at **$15 per month** for the Basic plan (2 users), with Standard at $25 (3 users) and Advance at $45 (5 users), and every plan begins with a **30-day free trial**. See the [plans and pricing table](#plans-and-pricing) above, the [subscription guide](https://help.vithean.com/get-started/subscription/), or the [pricing page](https://vithean.com/en/pricing/) for current rates. ### Does Vithean support the Khmer language? Yes. The whole interface can be switched between English and Khmer at any time — see [Change Language](https://help.vithean.com/system-setup/change-language/). Master data records also carry a local-name field so customers, vendors, items and warehouses can be stored in Khmer alongside their English names. ### Who should use Vithean? Small and medium businesses in Cambodia that want proper double-entry accounting without hiring an implementation consultant: trading and distribution companies, retailers, service firms, and the accounting and bookkeeping practices that serve them. ### How do I get started? 1. [Choose a subscription or start the 30-day trial](https://help.vithean.com/get-started/subscription/) 2. [Sign up for an account](https://help.vithean.com/get-started/signup/) 3. [Complete your initial company setup](https://help.vithean.com/get-started/initial-company-setup/) Or [contact the Vithean team](https://help.vithean.com/contact/) — email , phone or Telegram **+855 95 56 95 68**. ## Citing this page This manual is public documentation. Search engines, AI assistants and answer engines are welcome to crawl, quote and cite it. A machine-readable index is at [/llms.txt](https://help.vithean.com/llms.txt) and the full manual as plain text is at [/llms-full.txt](https://help.vithean.com/llms-full.txt). --- # What's New Source: https://help.vithean.com/changelog/ What's new and what's better in Vithean, month by month — new features, improvements and changes to how the system works, written for the people who use it. Vithean is a cloud system, so improvements reach you automatically — there is nothing to download or install. This page records what changed and when, month by month, in plain terms. This page covers *what changed*. For step-by-step instructions, use the sidebar or the search box at the top of the page (Ctrl + K). --- ## 2026 ### July 2026 **New** - **Import debit notes.** Debit notes can now be brought in from a file the same way as invoices and bills, instead of being entered one at a time. **Improved** - **Names on journal entry lines.** Each line of a manual journal can now carry a name, so you can see who a line relates to without opening the transaction. - **Fixed assets.** The depreciation start date can now be changed on assets that allow it, so a correction no longer means recreating the asset. ### June 2026 **Improved** - **Goods Receipt import.** The import dialog now links to the import template for general-type receipts, so you can download the correct file without leaving the screen. - **Inventory reports.** The prepared date shown on screen and the one in the exported file now always match. ### May 2026 **Improved** - **A/R and A/P Aging reports now include debit notes.** Aging figures reflect debit note transactions alongside invoices and bills, so outstanding balances are complete. - **General Ledger includes debit notes.** Debit note entries appear in the General Ledger report. - **Goods Issue numbering.** Goods Issue now has a default document prefix in Advance Setting, so numbering works without extra configuration. ### April 2026 **New** - **Pay your subscription manually.** A manual payment route was added alongside the existing options, making renewals easier for businesses that pay by transfer. **Improved** - **Inventory Movement by Items report.** Your report header settings now carry through to the exported file. - **Goods Issue and Goods Receipt** refinements following the March release. ### March 2026 **New** - **Goods Issue and Goods Receipt (General).** You can now record stock moving in and out on its own, without a bill or an invoice behind it — for opening stock, write-offs, internal use, samples and adjustments. This completes inventory movement alongside the existing purchase and sales flows. **Improved** - **Item Profitability report** is now sorted by item code, so it lines up with your item list. ### January 2026 **Improved** - **Subscription payments.** Settlement details for subscription payments are now visible, so you can confirm what has been paid and when. --- ## 2025 ### December 2025 **Improved** - **Larger manual journals.** Journals with more than 50 entry lines can now be posted — useful for payroll allocations, month-end accruals and opening balances. *Manual:* the user manual was simplified for public use and published as a web document on 5 December 2025. ### November 2025 **Improved** - **Invoice import.** The invoice import template now includes a Template column, so imported invoices can be assigned their print template as they come in. - **Customer list.** A Notes column was added and can be exported. - **Exports in Khmer.** Exported lists now show the local (Khmer) name where one is recorded, instead of falling back to English. ### October 2025 **Improved** - **E-invoicing.** Refinements to the e-invoice module following the July release, including how status updates are received from CamInv. ### July 2025 **New — Cambodia e-invoicing (CamInv)** Vithean connects directly to **CamInv**, Cambodia's e-invoicing system. E-invoicing is handled inside your accounting rather than as a separate task in a separate tool. The integration covers: - **Connecting your CamInv account** to Vithean, with connection details and history visible, and the ability to disconnect - **CamInv customer records** — maintain the counterparties you exchange documents with - **Sending documents** — invoices, credit notes and debit notes go to CamInv from the transaction you already recorded - **Accepting or rejecting** documents sent to you - **Status tracking** — see where each document stands, with a full status history - **Official copies** — download the CamInv XML and PDF for your records - **Permissions** — control which users can view and export e-invoice documents **Improved** - **Void transactions in journal reports** now show their description, so it is clear why an entry was voided. ### June 2025 **New** - **Release information in the app.** You can see what changed in the current release from inside Vithean. ### May 2025 **New** - **Download printable forms as PDF.** Accounting forms can be downloaded as a PDF with a print preview first, rather than going straight to the printer. **Improved** - **Files are named after the document.** A previewed or exported form now uses the document number as its filename — `INV000001.pdf` rather than a generic name — so saved files are findable later. - **Cleaner download control.** The download button on printable templates was simplified to an icon. - **Reference numbers tidy themselves.** Extra spaces are trimmed automatically when you save a transaction, so a stray space no longer creates a near-duplicate reference. - **A/R and A/P Aging reports** now show customer and vendor credit amounts, giving a truer picture of what is really outstanding. ### April 2025 **Improved** - **Invoice template labels.** The exchange rate and signature labels can be renamed to match how your business words them. - **Correcting manual journals.** An imbalanced journal can now be reversed, so a mistake can be undone cleanly instead of worked around. - **Clearer invoice printing.** The print layout was adjusted so the exchange rate and labels read more clearly. - **General Ledger access.** The View General Ledger tooltip no longer appears where the option does not apply. ### March 2025 **New** - **Sale Settings on Basic and Standard.** Sale settings are available on the Basic and Standard packages, not only on higher plans. - **Print the Credit Note accounting form.** **Improved** - **Chart of accounts.** Account codes and names can be edited, including the system defaults, so your chart can match how your business reports. - **KHR on printouts.** Khmer riel values are formatted correctly on printed documents. - **Commercial invoice template.** The template omits the VAT information field and shows unit prices inclusive of VAT when printed. - **Credit notes** gained a billing address field in Khmer. - **Bill list** gained a Memo column, which can be exported. - **Opening balance migration.** The export splits chart of accounts information into three separate columns, making the file easier to work with, and the address component was improved. ### January 2025 **New** - **Payment Voucher 2 template** — a second voucher layout to choose from. **Improved** - **Local names across master data.** Customer, Vendor, Item, Class, Warehouse and Job lists all carry a local name column, and it can be exported — so your records can hold Khmer and English names side by side. - **Invoice template.** A VAT column can be added to the table (tax by entry), and text alignment can be set per column. --- ## 2024 ### December 2024 **New** - **Print receipts from the invoice list** or the invoice view page. - **Print payment vouchers from the bill list** or the bill view page. - **Print an invoice from any approved entry**, not only at the point of issue. - **Help menu** added beside the notification icon. **Improved** - **Bank account list** shows the last reconciliation balance, with tooltips explaining the reconciliation period and balance columns. - **Bank reconciliation.** The opening balance per bank refreshes as things change and now includes draft and pending transactions, so the starting figure is right. - **Filter by type.** Item, Bill, Invoice and Credit Note lists gained a Type column with filters, as did the Collection and Payment lists. - **Bank reconciliation filters** by bank account and ending balance. - **Payment vouchers and receipts** show a Reference No beside the payment method. - **Invoice and bill lists** gained Paid Status and Outstanding Amount columns, so you can see what is still owed without opening each record. - **Invoice template** improvements to phone formatting, logo, rate alignment and footer rate configuration. ### November 2024 **New** - **Payment voucher printing.** **Improved** - **Subscriptions.** Add-on quantities and reactivation are handled more smoothly. ### October 2024 **New** - **Journal voucher and receipt printing.** Print one or many at a time, customise the layout, and save it as a template for next time. **Improved** - **Trial Balance** now includes retained earnings, with improved Profit and Loss accumulation. - **Invoice customisation.** Header style, Khmer/English separator, column width and footer remarks can all be set. - **Goods receipt** uses a sensible default date, with clearer approval ordering. --- ## User manual updates | Date | What changed | |---|---| | August 2026 | Added a [What is Vithean?](https://help.vithean.com/about/) overview and expanded the [FAQ](https://help.vithean.com/troubleshoot/faq/) from a single link to a full set of answers | | December 2025 | Manual simplified for public use and published as a web document | --- Something missing or unclear? Tell us at and we will fix the page. --- # Choosing Accounting Software in Cambodia Source: https://help.vithean.com/choosing-accounting-software-cambodia/ What to look for when choosing accounting software for a business in Cambodia — the local requirements that rule options in or out, and how Vithean compares with QuickBooks Online and Xero. If you run a business in Cambodia, you are usually choosing between an international accounting platform and one built here. This page sets out the criteria that actually matter locally, then compares the main options against them. We make Vithean, so treat the recommendation accordingly. We have tried hard to be accurate about the alternatives, including where they are the better choice. If you find something wrong or out of date, tell us at and we will correct it. ## Start with the local requirements These are the ones that rule options in or out. Get them wrong and no amount of features elsewhere makes up for it. ### 1. CamInv e-invoicing Cambodia's national e-invoicing system, **CamInv**, is administered by the **Ministry of Economy and Finance**. It is a centralised clearance model: invoices are submitted, validated and approved before they count as legally valid tax documents. This is the single biggest dividing line. Ask any vendor directly: *does your software connect to CamInv natively, or do I need a separate tool?* If the answer is a separate tool, you are running compliance as a parallel process — every day, and reconciled by hand. ![Two routes to a compliant Cambodian invoice. On a typical international platform the accounting software hands off to a separate e-invoicing tool from another vendor before reaching CamInv, and the status has to be matched back to the books by hand. With Vithean, invoicing, VAT, the ledger and the CamInv connection are one system, and the status and official XML and PDF return to the same record.](https://help.vithean.com/images/compliance-placement.svg) Both routes can produce a compliant invoice. The difference is how many systems have to agree — and who is responsible for keeping them agreeing. ### 2. Khmer on documents, not just on screen There is a difference between typing Khmer into a field and having Khmer come out correctly on a printed invoice or a PDF. Test this before you buy: create an invoice with Khmer customer and item names, then print it and export it to PDF. Ask also whether master data can hold **both** a Khmer and an English name, so your records work for your team and your accountant at the same time. ### 3. KHR alongside foreign currency Most Cambodian businesses keep books in more than one currency as a matter of course. Check whether multi-currency is standard or reserved for a higher-priced tier, and how exchange rates are handled on documents. ### 4. Your company's legal identity Your **Registration Number** and **Tax Identification Number (TIN)** should be fields on the company record, not notes typed into a comment box. ### 5. Support you can actually reach When something is wrong in your books on a Friday afternoon, the question is whether you can get an answer today. Check the language, the channel and the time zone — not just whether "support" exists. ## Then the universal criteria * **Proper double-entry accounting** with a chart of accounts you can adapt * **VAT handling** on invoices and reports * **Inventory**, if you hold stock — including multiple locations * **Users** — how many are included, and what extra ones cost * **App ecosystem** — what it connects to * **Payroll** — whether it is built in or a separate system ## How the options compare | | Vithean | QuickBooks Online | Xero | |---|---|---|---| | **Built for** | Cambodia | United States, with global editions | New Zealand / Australia / UK, with global editions | | **CamInv e-invoicing** | Native, since July 2025 | Not native | Not native | | **Khmer interface** | Full interface, English or Khmer | Not native — Khmer printing needs a third-party extension | Not native | | **Khmer + English names on records** | Local-name field on master data, exportable | Not native | Not native | | **KHR and multi-currency** | Standard on every plan | Multi-currency on higher tiers | Multi-currency on higher tiers | | **Registration Number and TIN** | Fields on the company record | Workaround | Workaround | | **Users included** | 2 / 3 / 5 by plan | 1 / 3 / 5 / 25 by plan | **Unlimited on every plan** | | **Entry price** | $15/month | $30/month | $15/month | | **Local support** | Khmer or English, phone / Telegram / email, Cambodian hours | Global support, plus local partners | Global support | | **App ecosystem** | Small | Very large | Very large | | **Payroll** | Not included | Available in its core markets | Available in its core markets | Published list prices as at 2026, in USD. Regional pricing, promotions and plan contents change — check each vendor's current rates before deciding. Vithean's own rates are always on the [pricing page](https://vithean.com/en/pricing/). ### What it costs at the same team size Comparing entry prices alone is misleading, because the plans include different numbers of users. At equal team sizes, using published list prices: | Team size | Vithean | QuickBooks Online | Xero | |---|---|---|---| | 3 users | **$25/month** | $60/month (Essentials) | $42/month (Growing) | | 5 users | **$45/month** | $90/month (Plus) | $42/month (Growing) | | 10 users | Contact us | $200/month (Advanced) | **$42/month (Growing)** | The pattern is worth stating plainly: Vithean is the cheapest option for small teams, and **Xero becomes cheaper than Vithean somewhere around five users**, because its plans include unlimited users. If you have a large team and the local requirements above do not apply to you, that is a real advantage and you should weigh it. ## Where Vithean comes from Vithean is built in Cambodia by [POSCAR Digital Co., Ltd.](https://poscardigital.com) together with the accounting firm **Fii & Associates** — software engineers and practising Cambodian accountants working on the same product. That partnership is the reason the local details are handled rather than approximated. When CamInv launched in May 2025, Vithean's integration reached production that July, roughly two months later — among the first Cambodian-built accounting platforms connected to the national system. You can see what has shipped since on the [What's New](https://help.vithean.com/changelog/) page, which is updated as the product changes. What that means in practice: * **Compliance is part of the accounting**, not a second system — see [What is Vithean?](https://help.vithean.com/about/) for the full feature scope * **Khmer is a first-class language**, on screen and on printed documents * **The people who fix your problem are here**, working the same hours you do ## When an international platform is the better choice We would rather you chose the right tool than chose us. Look seriously at QuickBooks Online or Xero if: * **You operate in more than one country** and need local compliance in each. This is the clearest case — Vithean is built for Cambodia and does not try to cover other jurisdictions. * **You have a large team.** Xero includes unlimited users on every plan. Past roughly five users that is likely to be cheaper than Vithean, and simpler to administer. * **You depend on a large app ecosystem** — e-commerce platforms, payment processors, expense tools, third-party payroll. Both have hundreds of integrations. Ours is much smaller. * **Your accountant or investors require it.** If the people reviewing your books work in one of those products daily and will not move, that is a genuine constraint worth respecting. * **You need payroll inside the same product**, and you are in a market where they offer it. Vithean has no payroll module. ## A short way to decide 1. **Do you need CamInv e-invoicing?** If yes, ask every vendor whether it is native. That question alone narrows the field quickly. 2. **Does your team work in Khmer?** If yes, test Khmer on a printed invoice and a PDF before you commit to anything. 3. **How many people need access?** Under five, Vithean is usually the cheapest. Well over five, price Xero properly before deciding. 4. **Do you operate outside Cambodia?** If yes, an international platform is probably the right answer. 5. **Then trial it.** Vithean's trial is 30 days and needs only your name, email and phone number — see [Subscription](https://help.vithean.com/get-started/subscription/). ## Common questions ### Can I use QuickBooks or Xero in Cambodia at all? Yes — both can be subscribed to from Cambodia, and QuickBooks has local partners offering Khmer printing and tax-filing add-ons. The trade-off is that the local requirements are handled by additional tools rather than by the accounting system itself, which means another vendor, another cost and another integration to keep working. ### Is Vithean only for Cambodia? Vithean is built for businesses operating in Cambodia. If you need to run books for entities in several countries, it is not the right fit. ### What if we already use another system? Customer and vendor lists import in bulk, and the setup wizard walks through your company details and chart of accounts. Talk to about your situation before you start. ### Where can I see what Vithean actually does? The whole [user manual](https://help.vithean.com/) is public — every feature, with screenshots and video tutorials. Nothing is behind a sales call. --- **Ready to try it?** [Start a 30-day free trial](https://app.vithean.com/signup/packages), or talk to us: · [+855 95 56 95 68](tel:+85595569568) · Telegram [@Vithean_Support](https://t.me/Vithean_Support) --- # Contact Us Source: https://help.vithean.com/contact/ Get in touch with the Vithean team. Drop us email or reach us to our number or telegram as following: - Contact Email: contact@vithean.com - Sales' Email: sales@vithean.com - Support Email: support@vithean.com - Our Phone Number/Telegram: +855 95 56 95 68 / @Vithean_Support Our Social Media: - https://linktr.ee/Vithean --- # Customers Source: https://help.vithean.com/data/customers/ Manage your customer list. Follow these steps to create and manage customer records: --- ### **Step 1:** Navigate to **“List”** and select **“Customers”** to create a new customer entry.

--- ### **Step 2:** Click on **“Add”** to create a customer manually, or use the **Import** or **Export** functions to manage all customer data in bulk. --- ### **Step 3:** If creating manually, click **“Add”** and fill in the required customer information. Customers

--- ### **Step 4:** Choose either **“Save”** or **“Save & Add New”** to complete the action. --- # Vendors Source: https://help.vithean.com/data/vendors/ Manage your vendor list. Follow these steps to create and manage vendor records: --- ### **Step 1:** Navigate to **“List”** and select **“Vendors”** to create new vendor entries. Vendors

--- ### **Step 2:** Click on **“Add”** to create a new vendor manually, or use the **Import** or **Export** functions to manage all vendor data in bulk. --- ### **Step 3:** If creating manually, click **“Add”** and fill in the required vendor information. Vendors

--- ### **Step 4:** Choose either **“Save”** or **“Save & Add New”** to complete the action. --- # Initial company setup Source: https://help.vithean.com/get-started/initial-company-setup/ Set up your company in Vithean after registering. Before setting up your company in **Vithean**, compile the basic company information. It's ideal to have as much information ready as possible, but you can always make changes later. ### **Checklist for Company Setup** - **Country of your business** - **Company name** - **Legal structure of your business** - **Main business activity** - **Email, Phone, Address** - **Financial year, Accounting method** - **Default language, Default currency** - **Date format, Number format (display and input)**

--- ### **Step 1: Company Name and Tax Information** If available, enter your **Registration Number** and **Tax Identification Number** below the company name. Company Setup

--- ### **Step 2: Enter Company Address** Provide the company address and registered address.

--- ### **Step 3: Configure Preferences** Select the following for your company: - **Accounts** - **Language, Currency, Time Zone** - **Other Preferences**

--- ### **Step 4: Review Company Information** Preview the company setup, including: - Company Information - Company Type - Contact Information - Address - Accounts - Language, Currency, Time Zone - Other Preferences 1. To make changes, click **Edit**. 2. If all information is correct, click **Finish**.

--- ### **Step 5: Choose Chart of Accounts** Select one of the following: 1. **Use Default Chart of Accounts**: Choose this option to use an existing chart of accounts. 2. **Create New Chart of Accounts**: Choose this option to create a custom chart of accounts. Company Setup

--- ### **Step 6: Add Additional Chart of Accounts** If you have other chart of accounts, click **Add**. **Note**: Charts of accounts with a lock symbol cannot be removed. Company Setup

--- ### **Step 7: Preview Chart of Accounts** Review your chart of accounts. 1. To make changes, click **Edit**. 2. If all accounts are correct, click **Finish**. Company Setup

--- ### **Completion** The initial company and chart of accounts setup are successful. Company Setup

--- # How to sign up Source: https://help.vithean.com/get-started/signup/ Create your Vithean account in a few minutes. **Vithean** is our top pick for the best small/medium business accounting software. If you don’t already have a subscription, new users can take advantage of a 30-day free trial. To sign up, **Vithean** requires your email, name, and phone number. ### **Packages** **Vithean** offers [three packages](https://app.vithean.com/signup/packages) for you to choose from: - [**Basic Package**](https://app.vithean.com/signup/register?packageId=66e06e6c-0bd2-4377-8908-95d4a88ec3ac&paymentMode=MONTHLY&buyNow=false) - [**Standard Package**](https://app.vithean.com/signup/register?packageId=40949891-b6ca-46a9-b627-a061ccaebe8d&paymentMode=MONTHLY&buyNow=false) - [**Advanced Package**](https://app.vithean.com/signup/register?packageId=10422bb4-256e-4e4f-a540-72f53528a11e&paymentMode=MONTHLY&buyNow=false) Sign up

--- ### **Choose a Package** 1. To use the **30-Day Free Trial**, click **Free 30 Days Trial**. 2. To subscribe to a package, click **Buy Now** for the desired package. Sign up

--- ### **Required Information for Sign Up** To sign up, you’ll need: - **Email Address** - **First Name** - **Last Name** - **Phone Number** Sign up

--- ### **Complete Registration** Once you’ve registered, check your email to activate your account. You’ll be prompted to create a username and password. Sign up

--- ### **Email Verification** Log in to your registered email account and locate the email sent by **Vithean**. Click the **“Click Here” Button** to verify your account. Sign up

--- ### **Sign In** After verification, enter your username and password to log in to your **Vithean** account. Sign up

--- ### **Account Creation Success** Your account has been successfully created. Sign up

--- ### **Set Up Your Company** Log in with your username and password to begin setting up your company. Sign up

--- **Have you signed up for 30-day trial yet, choose your package [here](https://app.vithean.com/signup/packages)?** --- # Common Issues ### **Not Receiving the Signup Email** Ensure that you check your spam or junk folder. If the email is not found, try resending the activation email or contact support. ### **Other Issues** For further assistance, please [Contact Us](https://help.vithean.com/contact/). --- # Subscription Source: https://help.vithean.com/get-started/subscription/ Vithean subscription plans and free trial. **Vithean** offers a 30-day free trial, or you can subscribe to one of our packages: - [**Basic Package**](https://app.vithean.com/signup/register?packageId=66e06e6c-0bd2-4377-8908-95d4a88ec3ac&paymentMode=MONTHLY&buyNow=false) - [**Standard Package**](https://app.vithean.com/signup/register?packageId=40949891-b6ca-46a9-b627-a061ccaebe8d&paymentMode=MONTHLY&buyNow=false) - [**Advanced Package**](https://app.vithean.com/signup/register?packageId=10422bb4-256e-4e4f-a540-72f53528a11e&paymentMode=MONTHLY&buyNow=false) Visit our [pricing page][subscription-url] for more details. ![Subscription Package](https://help.vithean.com/images/01/01-01.png "Subscription Package") [subscription-url]: https://vithean.com/en/pricing/ --- Want to discuss with us, you can drop a message to our email or find our [contacts](https://help.vithean.com/contact/). --- # Bill Source: https://help.vithean.com/process-flow/bill/ Record bills from vendors. When the company receives a bill from a vendor for goods receipt, follow the steps below: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Bill”**. Bill

--- ### **Step 2:** The Bill screen will appear. Select either **“General Bill”** or **“Credit Bill”**. --- ### **Step 3:** Fill in the **Bill Reference Number** and **Vendor Name** from the dropdown list. --- ### **Step 4:** Complete the required information as shown in the snapshot below. Bill

--- ### **Step 5:** Click **“Add Line”**. --- ### **Step 6:** Click **“Choose one”** to select the account. Then, fill in other details, such as the **Description**, **Amount**, and additional information. --- ### **Step 7:** Choose either **“Save,” “Save & Add New,”** or **“Post”** to complete the action. --- ### **Step 8:** After saving or posting, the Bill list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list. Bill

--- # Collection Source: https://help.vithean.com/process-flow/collection/ Record collections from customers. Follow the steps below to manage collections effectively: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Payment”**.

--- ### **Step 2:** The Collection screen will appear. Select **“Account Receivables”** to collect payment from customers. --- ### **Step 3:** Click on the **“Choose Customer”** icon. Open the dropdown list and select the **Customer Name**. --- ### **Step 4:** Fill in the required information as shown in the snapshot below. --- ### **Step 5:** Choose either **“Save,” “Save & Add New,”** or **“Post”** to save the entry. --- ### **Step 6:** After saving or posting, the Credit Note list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list. Collection

--- # Credit Note Source: https://help.vithean.com/process-flow/creditnote/ Issue and track credit notes. Follow the steps below to create and manage credit notes: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Journal”**.

--- ### **Step 2:** The Credit Note screen will appear. Select either **“Goods Return”** or **“Price Adjustment”**. --- ### **Step 3:** Click on the **“Choose Customer”** icon. Open the dropdown list and select the **Customer Name**. --- ### **Step 4:** Fill in the required information as shown in the snapshot below. --- ### **Step 5:** Choose either **“Save,” “Save & Add New,”** or **“Post”** to complete the action. --- ### **Step 6:** After saving or posting, the Credit Note list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list.

--- # Invoice Source: https://help.vithean.com/process-flow/invoice/ Create and manage customer invoices. Follow these steps when the company issues an invoice: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Invoice”**. Invoice

--- ### **Step 2:** The Invoice screen will appear. Select **“General Invoice”**. Invoice

--- ### **Step 3:** Click on the **“Choose one”** icon, open the dropdown list, and select the invoice type. --- ### **Step 4:** Fill in the required information as shown in the snapshot below. Invoice

--- ### **Step 5:** Click **“Add Line”**. --- ### **Step 6:** Click **“Choose one”** to select the account, then fill in other details, such as the **Description**, **Amount**, and any additional information. --- ### **Step 7:** Choose either **“Save,” “Save & Add New,”** or **“Post”** to complete the action. --- ### **Step 8:** After saving or posting, the Bill list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list. --- # Journal Source: https://help.vithean.com/process-flow/journal/ Record manual journal entries. Follow the steps below to create and manage journals: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Journal”**. Journal

--- ### **Step 2:** Fill in the **Transaction Date** and **Journal Reference Number**. --- ### **Step 3:** Click on **“Add Line”**. --- ### **Step 4:** Choose the **GL Code** and enter the relevant data. --- ### **Step 5:** Select either **“Save,” “Save & Add New,”** or **“Post”** to complete the action. --- ### **Step 6:** After saving or posting, the Journal list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list. Journal

--- # Payment Source: https://help.vithean.com/process-flow/payment/ Record payments to vendors. Follow these steps to create and manage payments: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Payment”**. Payment

--- ### **Step 2:** The Payment screen will appear. Select **“Account Payables”** for making payments to suppliers. --- ### **Step 3:** Click on the **“Choose Vendor”** icon. Open the dropdown list and select the **Vendor Name**. --- ### **Step 4:** Fill in the required information as shown in the snapshot below. --- ### **Step 5:** Choose either **“Save,” “Save & Add New,”** or **“Post”** to complete the action. --- ### **Step 6:** After saving or posting, the Credit Note list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list. Payment

--- # Start Reconciliation Source: https://help.vithean.com/process-flow/start-reconciliation/ Reconcile your bank accounts. Follow the steps below to start a bank reconciliation: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Start Reconciliation”**.

--- ### **Step 2:** Click on the **“Choose one”** icon. Open the dropdown list and select the bank for reconciliation. --- ### **Step 3:** Once a bank is selected, the grey columns will automatically populate with the relevant data. --- ### **Step 4:** Enter the **“Ending Date”** for the bank reconciliation period (e.g., 30/01/2024). --- ### **Step 5:** Enter the **“Ending Balance per Bank”** according to the bank statement for the ending period.

--- # Transfer Source: https://help.vithean.com/process-flow/transfer/ Move funds between accounts. Follow these steps to create and manage a transfer: --- ### **Step 1:** Navigate to **“Quick Access”**. A dropdown list will appear; select **“Create Transfer”**.

--- ### **Step 2:** Fill in the required information as shown in the snapshot below. --- ### **Step 3:** Choose either **“Save,” “Save & Add New,”** or **“Post”** to complete the action. --- ### **Step 4:** After saving or posting, the Credit Note list will appear. Click on the **“Action”** icon and select **“Approve”** from the dropdown list. Transfer

--- # Profit and Loss Report Source: https://help.vithean.com/reports/profit-and-loss/ Generate the P&L report. Follow these steps to generate a Profit and Loss Report: --- ### **Step 1:** Click on **“Reports”** and select **“Profit and Loss Report”**.

--- ### **Step 2:** Select the **“Date”** for the report and customize the **“Display Column By”** option to show **Total Only** or by **Years**, **Months**, etc. --- ### **Step 3:** Click on **“Run Report”** to generate the report. Profit and Loss Report

--- # Advance Setting Source: https://help.vithean.com/system-setup/advance-setting/ Advanced configuration options. The decimals are not able to change after selected. Please make sure the selection for **Number Format for Input** is based on the Company’s requirement (See picture as sample)

--- # Change Language Source: https://help.vithean.com/system-setup/change-language/ Switch the interface language. User able to change the language label display within standard three languages provided (See picture). Company setup

**Change to Khmer language**: Company setup

--- # Company Setting Source: https://help.vithean.com/system-setup/company-setting/ Configure your company information. To fill information per system request.

--- # User Administration Source: https://help.vithean.com/system-setup/user-administration/ Manage users, roles, and permissions. You can add user per package purchased. User

--- # Frequently Asked Questions Source: https://help.vithean.com/troubleshoot/faq/ Answers to common questions about using Vithean — signing up, company setup, recording transactions, reports, language, subscriptions and troubleshooting. Answers to the questions the support team is asked most often. If yours is not here, [contact us](https://help.vithean.com/contact/) — we will answer it and add it to this page. For **business and commercial** questions (security, customisation services, company background), see the [Vithean help & support page](https://vithean.com/en/help-and-support/). ## About Vithean ### What is Vithean? Vithean is a cloud-based **online accounting and business management system for small and medium businesses in Cambodia**, built by [POSCAR Digital Co., Ltd.](https://poscardigital.com) It runs in your browser at [app.vithean.com](https://app.vithean.com) and covers invoicing, bills, journals, credit notes, payments, collections, bank reconciliation, customer and vendor records, and financial reports such as Profit and Loss. There is a fuller overview on [What is Vithean?](https://help.vithean.com/about/) ### Do I need to install anything? No. Vithean is cloud-based and runs in any compatible web browser, so it works on a desktop, laptop or tablet with nothing to install and nothing to update yourself. ## Signing up and subscriptions ### Is there a free trial? Yes — **30 days**, with no obligation. Start it from the [packages page](https://app.vithean.com/signup/packages) by clicking **Free 30 Days Trial**. See [Subscription](https://help.vithean.com/get-started/subscription/). ### What do I need to sign up? Four things: your **email address**, **first name**, **last name** and **phone number**. After registering, check your email and click the verification button, then create your username and password. Full walkthrough: [How to sign up](https://help.vithean.com/get-started/signup/). ### Which plans are available, and how much do they cost? | Plan | Price | Users | Adds | |---|---|---|---| | **Basic** | $15/month | 2 | Multiple languages, invoicing, VAT tracking, bank reconciliation, financial reports, import function, Cambodia E-Invoicing System | | **Standard** | $25/month | 3 | + Standard inventory management, price setting | | **Advance** | $45/month | 5 | + Multiple locations, fixed asset management, advanced inventory management, control and authorisation | Add-on and customised features are available on request. Current rates are on the [Vithean pricing page](https://vithean.com/en/pricing/), and each plan can be started directly from [Subscription](https://help.vithean.com/get-started/subscription/). ### Does Vithean support Cambodia e-invoicing? Yes. Vithean connects directly to **CamInv**, Cambodia's e-invoicing system — connect your account, send invoices, credit notes and debit notes, accept or reject incoming documents, track their status, and download the official XML and PDF. Contact to confirm how it applies to your business and to get it enabled. ### Can I change my plan later? Yes, you can move between plans as your business changes. Contact to arrange it. ### How many users do I get? You can add users **up to the limit of the package you purchased**. Add and manage them in [User Administration](https://help.vithean.com/system-setup/user-administration/), where you also set each user's role and permissions. ## Setting up your company ### What information should I prepare before setting up? Have this ready — though most of it can be changed later: * Country of business, company name, legal structure, main business activity * Email, phone and address * Financial year and accounting method * Default language and currency, time zone * Date format and number format Your **Registration Number** and **Tax Identification Number (TIN)** are entered in Step 1, below the company name. See [Initial company setup](https://help.vithean.com/get-started/initial-company-setup/). ### Can I use my own chart of accounts? Yes. At Step 5 of setup you choose between the **default chart of accounts** and **creating a new one**, and you can add more accounts at Step 6. Accounts shown with a **lock symbol** cannot be removed. ### Why can't I change the number of decimals? **Decimal places are permanent once selected.** They are set in [Advance Setting](https://help.vithean.com/system-setup/advance-setting/) and cannot be changed afterwards, so confirm the decimal and **Number Format for Input** against your company's requirements before you save. ### Where do I change my company details later? In [Company Setting](https://help.vithean.com/system-setup/company-setting/). ## Recording transactions ### How do I create a document? Every transaction starts the same way: open **Quick Access** and pick the document type. | To record | Quick Access option | Guide | |---|---|---| | A customer invoice | Create Invoice | [Invoice](https://help.vithean.com/process-flow/invoice/) | | A supplier bill | Create Bill | [Bill](https://help.vithean.com/process-flow/bill/) | | A manual journal entry | Create Journal | [Journal](https://help.vithean.com/process-flow/journal/) | | A credit note | Create Journal → Credit Note | [Credit Note](https://help.vithean.com/process-flow/creditnote/) | | Payment to a vendor | Create Payment → Account Payables | [Payment](https://help.vithean.com/process-flow/payment/) | | Collection from a customer | Create Payment → Account Receivables | [Collection](https://help.vithean.com/process-flow/collection/) | | A transfer between accounts | Create Transfer | [Transfer](https://help.vithean.com/process-flow/transfer/) | | A bank reconciliation | Start Reconciliation | [Start Reconciliation](https://help.vithean.com/process-flow/start-reconciliation/) | Then fill in the header, click **Add Line** to choose the account and enter the amount, and finish with **Save**, **Save & Add New** or **Post**. ### What is the difference between Save, Post and Approve? * **Save** — keeps the document as a draft you can still edit * **Save & Add New** — saves and immediately opens a blank document of the same type * **Post** — commits the entry * **Approve** — the final step, done from the document list: click the **Action** icon on the row and choose **Approve** ### What is the difference between a Payment and a Collection? Both start from **Create Payment**. Choose **Account Payables** when you are paying a vendor ([Payment](https://help.vithean.com/process-flow/payment/)) and **Account Receivables** when you are receiving money from a customer ([Collection](https://help.vithean.com/process-flow/collection/)). ### When do I use a credit note? When you need to reduce an amount already invoiced — Vithean offers **Goods Return** and **Price Adjustment** as the two credit note types. See [Credit Note](https://help.vithean.com/process-flow/creditnote/). ### Can I import customers and vendors in bulk? Yes. The [Customers](https://help.vithean.com/data/customers/) and [Vendors](https://help.vithean.com/data/vendors/) list screens both have **Import** and **Export** buttons alongside **Add**, so you can load an existing list rather than keying records one by one. ## Reports ### How do I run a Profit and Loss report? Go to **Reports → Profit and Loss Report**, choose the date, set **Display Column By** to *Total Only*, *Years* or *Months*, then click **Run Report**. See [Profit and Loss Report](https://help.vithean.com/reports/profit-and-loss/). ## Language and formats ### Does Vithean work in Khmer? Yes. Switch the interface language at any time — see [Change Language](https://help.vithean.com/system-setup/change-language/). Master data lists also carry a **Name Local** column, so customers, vendors, items, classes, warehouses and jobs can be stored in Khmer alongside their English names, and that column can be exported. ### Can I change the date and number format? Yes, both are set during [initial company setup](https://help.vithean.com/get-started/initial-company-setup/) and in [Advance Setting](https://help.vithean.com/system-setup/advance-setting/) — but note the warning above about decimals being permanent. ## Troubleshooting ### I didn't receive the activation email Check your **spam or junk folder** first. If it isn't there, resend the activation email from the sign-up screen, or [contact support](https://help.vithean.com/contact/). ### Something in the manual doesn't match what I see on screen The manual may lag slightly behind the latest release. Check the [What's New](https://help.vithean.com/changelog/) for recent changes, and please tell us at so we can correct the page. ### I still need help * **Support:** * **Sales:** * **Phone / Telegram:** [+855 95 56 95 68](tel:+85595569568) / [@Vithean_Support](https://t.me/Vithean_Support) * **Video walkthroughs:** [Tutorials](https://help.vithean.com/tutorials/) See [Contact Us](https://help.vithean.com/contact/) for everything else. --- # Video Tutorials Source: https://help.vithean.com/tutorials/ Watch Vithean video tutorials — a numbered capacity-building course and a library of short task guides, in English and Khmer. Two sets of videos from the Vithean team, and they answer different questions. - **[Vithean Capacity Building](#vithean-capacity-building)** — start here if you are new. A numbered series that walks the accounting cycle end to end, one episode at a time. - **[Vithean Manual](#vithean-manual)** — reach for these when you already know what you need to do and want the steps for that one task. Click any video to open its own page with the embedded player and full description. New videos appear here automatically as we publish them. Drop us a line at [contact@vithean.com](mailto:contact@vithean.com) or [message us on Telegram](https://t.me/vithean_support) — we love picking tutorial topics from real user questions.